Privacy Policy

1. Introduction

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Cole-James ("we," "us," or "our") is committed to protecting the privacy of individuals who use our services. This Privacy Policy explains how we collect, use, and disclose personal information from individuals who visit our website or engage with our recruitment services. As a UK-based company, we process personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

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We collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, and mailing address.
• Employment Information: Job history, resume/CV, job preferences, skills, and qualifications.
• Technical Data: IP address, browser type, pages visited, and other usage data from our website.
• Publicly Available Data: Information from LinkedIn, job boards, corporate websites, or professional networks.

3. How We Use Your Information

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We use your personal information for:

• Recruitment Services: Matching candidates with job opportunities that align with their skills and experience.
• Communication: Contacting you about job applications, hiring processes, and business inquiries.
• Website Improvement: Enhancing user experience and analyzing website traffic.
• Compliance: Meeting legal obligations and enforcing our terms of service.

4. Lawful Basis for Processing

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Under UK GDPR, we process personal data based on:

• Legitimate Interests: Processing necessary for recruitment services and business operations.
• Contractual Obligations: Processing required to fulfill agreements with clients or candidates.
• Legal Compliance: Processing necessary to comply with UK laws.
• Consent: Where required, we will obtain your explicit consent for data processing, which you may withdraw at any time.

5. How We Share Your Information

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We do not sell or rent your personal data. However, we may share your information with:

• Clients and Employers: If you are a candidate, we may share your resume and professional details with potential employers.
• Service Providers: Third-party vendors who assist in website hosting, analytics, and business operations.
• Legal and Regulatory Authorities: When required to comply with UK laws or protect our rights.
• Business Transfers: If Cole-James undergoes a merger, acquisition, or asset sale, your data may be transferred.

6. Your Rights Under UK GDPR

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As a data subject, you have rights regarding your personal data, including:

• Right to Access: Request details about the personal data we have collected.
• Right to Rectification: Request updates or corrections to your personal data.
• Right to Erasure (Right to Be Forgotten): Request that we delete your personal data, subject to legal and business retention requirements.
• Right to Restrict Processing: Request to limit how we process your data in certain situations.
• Right to Object: Object to processing based on legitimate interests.
• Right to Data Portability: Request a copy of your data in a structured format.

To exercise any of these rights, contact us at ben@colejames.io. We will verify your request before taking action.

7. Data Security and Retention

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We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. These include encryption, secure data storage, and restricted access controls.

We retain personal data until consent is withdrawn or it is no longer necessary for the purposes for which it was collected, unless required by law to retain it longer.

8. International Data Transfers

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As a UK-based business placing candidates with US-based companies, we may transfer your personal data outside of the UK. When we do so, we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms under UK GDPR.

9. Cookies and Tracking Technologies

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Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

10. Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

11. Changes to This Policy

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We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

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If you have any questions about this privacy policy or how we handle your data, please contact us at:

Cole-James
Email: ben@colejames.io
Phone: +44 203-098-6950
Address: 7 Watts Close, Rogerstone, NP100DW, United Kingdom